Lubi Pumps and Biztech : Reinventing Operations Through Custom CRM
Executive Summary
Founded in 1965, Lubi Pumps has emerged as a top manufacturer in the custom water pump and motor
industry, offering over 4500 products. To enhance operational efficiency, they collaborated with BiztechCS to
customize a CRM mobile app for SuiteCRM. BiztechCS responded by customizing TapCRM, resulting in the creation
of "LubiCRM". This tailored app simplified logistical tasks, streamlined appointment management, and expense
tracking. Employees efficiently managed daily activities and schedules, eliminating paperwork and reporting.
The app also facilitated easy access to team reports, enhancing productivity.
Project Highlights
The customized CRM app streamlined staff tasks, boosting efficiency.
Automated Reporting saved field employees' time for essential responsibilities.
Improved control over daily activities and schedules with a new appointment system.
Implementing hierarchy-based user access enhanced productivity.
Lubi Pumps efficiently tracked on-field expenses with a new module.
Enhanced transparency provided by the Terms & Conditions module.
