Outsource Salesforce Customization Services
- 18+ Years of Expertise
- 230+ Dynamic Individuals
- 1200+ Completed Projects
Scale Up and Scale-Out with Salesforce Customization Services
Salesforce CRM has thousands of features and customization options through AppExchange but making it work for you is challenging. Besides, as the business evolves, the software needs upgrading.
At Biztech, we can tailor Salesforce products to meet the sales, marketing, and customer service requirements of particular industries. We are familiar with the challenges of a one-size-fits-all solution for the Salesforce ecosystem. As a result, we offer customization for Sales Cloud, Service Cloud, and NonProfit Cloud to boost efficiency, business productivity, and revenue. Our customization services include building custom triggers and objects, defining validation criteria, setting workflows and processes, customizing user interfaces, layouts, APEX classes, AppExchange apps, third-party integrations, visual page elements, and more.
As a leading Salesforce customization company and a Salesforce ISV partner, we ensure you don’t miss out on any growth opportunity.
Tailoring Salesforce CRM with Configuration and Customization
Offering tailor-made solutions to customers enhance the overall experience. We offer two ways to help you create experiences that lead to conversion and brand loyalty.
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Salesforce Configuration
To specify business-specific values, we offer Salesforce configuration. It includes modification of UI, data model, relationships, business flow, and business logic of your Salesforce solution. The list of possible configurations includes:
- Add custom fields, objects, and records to your Salesforce with default Salesforce tools
- Create reports and dashboards
- Workflows and validation rules
- Tabs and apps (collections of tabs grouped to present them to users)
- Installing AppExchange applications, etc.
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Salesforce Customization
If you need specific Salesforce functionality that is impossible to obtain with configuration, we offer Salesforce customization. It implies modifying your solution with code. You should resort to customization when:
- You have large amounts of data and complex business logic
- Data can’t be fully covered with default Salesforce functionality
- Default or configured reports/dashboards do not reflect all the necessary data of your business processes
- Integrating external systems (like ERP, an ecommerce system, etc.) is crucial for your business
Our Salesforce Custom Development Services
As a leading Salesforce customization company, we provide end-to-end Salesforce CRM customization services. There are 4 critical areas in which we provide customizations.
Our Salesforce Custom Development Services
Create and Modify Custom Objects
Automate Workflows
Customize Reports and Dashboards
Custom Third-Party Integrations
Implement Salesforce Customization and Gain Competitive Edge
Share your requirements with our Salesforce experts and maximize your business success
How Salesforce Customization Services Improves Business Performance
Custom Salesforce development adds new features and functionalities that are not available or accessible in the default Salesforce environment and enhances business efficiency and productivity.
Quality Solutions
Whether you want to customize the user interface, workflow, or the entire Salesforce solution, we offer all-around Salesforce customization to ensure you’re always staying ahead of your competitors.
High ROI
Customization enhances the CRM capabilities, resulting in long-term benefits. Biztech makes all your investment worth it by helping you achieve your desired results.
Flexibility and Speed
Our Salesforce experts make customization and deployment easier and faster, along with the flexibility to evolve with your growing business.
Make Smart Decisions
We offer customization services to reduce your team’s workload, keeping in mind your unique business requirements. We handle all the CRM aspects, while you can focus on making business decisions.
Words that make an impact
Fernando Delgado
CIO - El Camino Real Charter High School
We can always count on Team Biztech
"BiztechCS has helped us in many ways in the last 5-6 years. We have embarked on several ventures with different applications ranging from ERP to iOS apps to stand-alone applications for inventory management. Specifically, regarding Odoo development, they have helped us overcome many challenges. BiztechCS is very fast and responsive. They are really easy to talk to. We can always count on team BiztechCS in case of any issues. I have worked with them for many years and highly recommend BiztechCS."
Alexander
employee - BigFoot B.V
It was a pleasant journey, I am very happy with the results: Alexander
"I have known Biztech for about 10 years now. This year I had an idea, and my first thought was to ask BiztechCS to help me turn my idea into an app. The 3-month journey went by quickly as Team BiztechCS continually interacted with me to ensure the end product resonated with my vision. It is truly amazing to discover that we were on the same page and BiztechCS was efficiently able to build a unique app based on my requirements."
Alex Wrenn
Director - Essential Aids
They’ve got an experienced team and impressive communication skills: Alex Wrenn
"I wanted to avail myself of customized solutions for our store improvement. With the help of custom store solutions, we wanted to increase the number of satisfied customers and grow with current market trends. Biztech helped us with our website development, design, and eCommerce needs. They've got an experienced team, and I am impressed with their communication skills. I found Biztech very efficient and am pleased with how they handled things for us."
Adam Harvey
Co-founder and CEO of Proofed - Proofed Inc
Biztech felt more like an On-Shore team than an Off-Shore Team
"We’ve been working with BiztechCS for the last 7 years. We find that they are really good at ideation and coming up with new ideas when we face any problems. We have grown with them in the past 7 years, and hope to continue growing with them in the future. We highly recommend Biztech, they are very professional and have excellent technical skills and they felt more like an On-Shore team than an Off-Shore team."
Shamsul Duha
Ecommerce Head - Rocaba Group
Biztech’s expertise in ERP, Magento, and .NET helped us enter a new market: Shamsul Duha
"To meet the latest needs and expand our business further, we were looking to build an Ecommerce website for our products. We connected with Biztech, and they helped us with our website development. They are a partner aligned with what we have been trying to achieve regarding our business needs. With Biztech's expertise, we were able to enter a new market. I very much look forward to working with them in the future and highly recommend their services."
Robbert Morgan
CEO - Intervlag
I believe having Biztech on our side means we can grow faster and more efficiently: Robert Morgan
"We use Odoo ERP to manage operations more efficiently and maintain productivity in our company. Initially, we worked with other companies for our Odoo requirements, but we didn’t get the result that we were seeking. Finally, we entrusted BiztechCS with managing Odoo ERP for our company. BiztechCS understood our requirements aptly and helped us achieve the results that we were looking for. I found BiztechCS very different from other Odoo Developers. BiztechCS was very well-prepared for our needs and understood our requirements very well. I believe having BiztechCS on our side means we can grow faster and more efficiently."
Justin Loera
Director of SEO - Auto Insurance Centre
Quality work for the past 6 years, highly recommend Biztech for development and design: Justin Loera
"We have been working with Biztech for the past 6 years. I believe the work accomplished with BiztechCS has been quite good, and I appreciate team BiztechCS for their commitment to our requirements. BiztechCS has supported us whenever we had a requirement. I highly recommend BiztechCS for all types of project needs, from Code development to Design requirements and themes."
Tim
Creative Director - Balmond
Spot-on service, approachable team understanding for our critical eCommerce needs: Tim
"We wanted to go online to expand our market to the global level. We wanted a Magento store with a reliable shopping cart and a safe payment gateway for an easy and safe business transaction. And we got one with Biztech. After that, I worked with Biztech on a number of projects and was very satisfied with the work. I believe Biztech’s services are spot on and are also very approachable. I highly recommend Biztech for all types of website development and design needs."
Robert Boehmer
Chief Operations Officer - cliftons
Insights on BiztechCS by Robert Boehmer, Chief Operations Officer at Cliftons
“At Clifton's, we faced challenges with the standard calendaring solution provided by Microsoft, particularly with the volume of events we manage. We needed to find a faster, more stable solution that offered greater functionality to meet our needs. After engaging BiztechCS, they introduced us to their Calendar 365 product, which was an excellent fit. This solution has significantly improved our scheduling process, providing the required reliability and enhanced features.”
Success Stories of Digital Transformation Developed By BiztechCS
Our persistence and enthusiasm to work with technologies have helped us go above and beyond our client’s expectations. Here, explore many of our successful projects which digitally transformed businesses.
Shhh
HTML5 , Shopify
Effective Ventures
HTML5 , WordPress
Legal Network International
HTML5 , WordPress
Optimizing Field Operations with a Tailored Mobile App for Osho Chemical
Executive Summary Osho Chemical Industries Ltd, a prominent provider of agrochemicals and industrial solutions in Africa, faced challenges with manual workflows, inefficient customer assignments, and high...
Fueling OpsCTRL's Digital Transformation With Biztech: A Case Study on Enhanced Productivity
OpsCTRL is internationally renowned for its expertise in dynamic process modeling; especially for model-supported design of process control solutions. This project aimed to streamline their global operations,...
An ERP solution to manage school’s operations
Executive Summary Biztech, a renowned provider of technology solutions, undertook the task of restructuring the Magento website for El Camino Real Charter High School, a prominent educational institution...
Tech Updates from Team BiztechCS
At BiztechCS, we keep you at the edge of technology with the latest updates, news, and trends influencing the IT industry. Our blog has a unique approach and is well-researched to give you a fresh perspective on technology.
Why Do Modern Brands Need AI-Powered Sentiment Analysis to Survive in Today’s Market?
Every single day, businesses wade through a staggering volume of customer data — globally, around 402.74 million terabytes of new data are created each day (source). That’s roughly...
What Happens When Artificial Intelligence Becomes Your Personal Presentation Coach?
Your palms are sweating, knees weak, arms heavy. No, this isn’t an Eminem song. It’s your five-minute quarterly presentation. Welcome to the corporate nightmare where grown...
How Does AI-Powered Monitoring Prevent Business Disasters Before They Happen?
Every business owner knows that sinking feeling when the server crashes during peak hours. Now multiply that feeling by infinity and add bankruptcy papers to the mix. The cruel joke...Why Biztech for Salesforce CRM Customization?
We have delivered around 1200+ transformative solutions around the world. We can help you develop leading-edge platforms that underpin your next breakthrough. Here are the perks of choosing us.
- Skilled and Certified Salesforce Developers
- Agile in and Out
- Productivity and Performance
- Trusted Results
- Data Safety and Security
- On-time Delivery
- Streamlined Communication
- Quality Assurance
- Cost-Effective Solutions
- Flexible Engagement Models
- 100% Customer Satisfaction
- 24*7 Support and Maintenance
Amplify Your SFDC Customization Possibilities
We unleash limitless possibilities of Salesforce CRM and deliver extraordinary personalized experiences. Reimagine and transform your business by leveraging our Salesforce customization services.
Frequently Asked Questions
What would be the cost of custom Salesforce development?
The cost of Salesforce customization depends on your business and CRM requirements. When you connect with us, we will understand your business requirements and provide you with the exact quote.
Will you be able to implement custom Salesforce services in my old solution?
Yes, from developing a custom Salesforce solution to customizing specific features and modules, we can help you with all sorts of customization services.
What are the benefits of custom Salesforce Development?
With Salesforce custom development, you can quickly build the solutions that your customers ask for. You can offer various functionalities, increase customer retention, and target a single customer base.
Salesforce customization expands the CRM capabilities and helps you grow your business with accurate and powerful data insights.
What are the steps to customize the Salesforce solution?
The process of Salesforce customization starts with requirement gathering. Our Salesforce experts will thoroughly analyze your business needs and create a plan with SLAs in place. We will implement customizations and quality checks, followed by support and monitoring.
What are Salesforce customization services?
Salesforce customization services tailor Salesforce CRM to match specific business processes, workflows, and requirements using platform capabilities like custom objects, fields, workflows, and Lightning components. Salesforce customization company teams create custom applications, automated processes, tailored dashboards, integration solutions, and industry-specific configurations. Professional Salesforce customization services encompass custom development with Apex and Visualforce, Lightning Web Components, Process Builder automation, Flow implementations, and API integrations. Salesforce developers deliver solutions addressing unique business challenges including complex sales processes, custom reporting requirements, and specialized industry workflows that standard Salesforce configurations cannot handle.
How much do Salesforce customization services cost?
Salesforce customization services costs vary based on complexity and scope. Simple customizations like custom fields and workflows have lower budgets, mid-complexity projects with custom objects and automation run moderately, while enterprise Salesforce customization company implementations with advanced integrations require larger investments. Cost factors include customization complexity, number of users, integration requirements, data migration needs, training scope, and ongoing support. Salesforce customization services often deliver significant ROI through improved productivity, streamlined processes, better data visibility, and enhanced customer experiences that justify the investment.
Which is the best company for Salesforce customization services?
BiztechCS stands as the best company for Salesforce customization services, combining strategic consulting with technical expertise. Our Salesforce customization company starts with Discovery Sprint methodology—understanding your business processes and challenges before recommending customizations. BiztechCS Salesforce customization services deliver solutions that transform operations, not just add features. Our expertise spans Sales Cloud, Service Cloud, Marketing Cloud, custom app development, complex integrations with ERP/legacy systems, and industry-specific compliance requirements. BiztechCS Salesforce developers maintain long-term partnerships with comprehensive support, proper documentation, and transparent project management ensuring your customizations drive measurable business value.
What types of customizations can be done in Salesforce?
Salesforce customization services create diverse solutions including custom objects and fields for unique data requirements, automated workflows and approval processes, custom Lightning components and pages, tailored dashboards and reports, custom Lightning apps, field-level security and validation rules, custom email templates and notifications, and complex business logic using Apex triggers. Salesforce customization company expertise spans integration with third-party applications, mobile app customizations, CPQ configurations, custom quote templates, territory management rules, and industry-specific solutions. Salesforce developers build customizations handling complex sales processes, service workflows, marketing automation, and analytics requirements unique to your business.
How long does Salesforce customization take?
Salesforce customization services timelines vary based on complexity. Simple customizations like custom fields and workflows take days to weeks, mid-complexity projects with custom objects and automation require weeks to months, while enterprise Salesforce customization company implementations with extensive integrations need several months. Development phases include Discovery Sprint for requirements gathering, solution design, configuration and development, data migration, testing and QA, user training, and deployment. BiztechCS Salesforce customization services deliver iterative implementations through Agile methodology enabling continuous feedback, regular demonstrations, and phased rollouts minimizing business disruption.
Can Salesforce integrate with existing business systems?
Yes, Salesforce customization services excel at system integration—connecting Salesforce with ERP platforms, accounting software, marketing automation tools, e-commerce platforms, customer support systems, and legacy applications. Salesforce customization company teams integrate Salesforce with SAP, Oracle, Microsoft Dynamics, QuickBooks, Shopify, Magento, and proprietary business systems. Salesforce developers implement real-time API integrations, middleware solutions using MuleSoft or Dell Boomi, and bidirectional data synchronization. BiztechCS Salesforce customization services handle complex integration challenges including data mapping, transformation logic, error handling, and maintaining data consistency across multiple platforms ensuring seamless information flow.
What is the difference between Salesforce configuration and customization?
Salesforce configuration uses platform’s built-in features like custom fields, page layouts, record types, and workflows requiring no coding. Salesforce customization services involve development using Apex code, Visualforce pages, Lightning Web Components, and custom APIs for requirements beyond standard functionality. Salesforce customization company teams recommend configuration-first approaches maximizing declarative tools before custom development. Both configuration and customization serve different needs—configuration handles standard requirements quickly while customization addresses complex business logic. BiztechCS Salesforce customization services strategically balance configuration and custom development ensuring maintainable, scalable solutions that leverage platform capabilities while meeting unique business requirements.
Do Salesforce customization services include data migration and training?
Professional Salesforce customization services include comprehensive data migration: data assessment and cleansing, mapping legacy data to Salesforce structure, automated migration tools, validation and testing, and post-migration verification. Salesforce customization company teams provide user training including role-based training sessions, administrator training, custom documentation, video tutorials, and ongoing support. BiztechCS Salesforce customization services ensure smooth transitions with phased data migration minimizing business disruption, comprehensive training programs ensuring user adoption, and change management strategies addressing resistance. Our approach includes post-implementation support, user feedback incorporation, and continuous optimization ensuring your team maximizes Salesforce investment.
Can Salesforce customizations work with mobile applications?
Yes, Salesforce customization services support mobile access through Salesforce Mobile App customization, Lightning components optimized for mobile, mobile-responsive Lightning pages, custom mobile actions, and offline capabilities. Salesforce customization company teams create mobile-first experiences with touch-optimized interfaces, location-based features, and mobile-specific workflows. Salesforce developers build custom mobile apps using Salesforce Mobile SDK integrating native device capabilities. BiztechCS Salesforce customization services ensure field sales teams, service technicians, and remote workers access critical information and complete tasks on smartphones and tablets with consistent experiences across devices.
Why choose BiztechCS for Salesforce customization services?
BiztechCS delivers professional Salesforce customization services with proven expertise across industries including healthcare, education, retail, manufacturing, and financial services. Our Salesforce customization company specializes in Discovery Sprint methodology ensuring customizations address genuine business needs. Salesforce customization services from BiztechCS combine strategic consulting with technical excellence—we engineer business solutions providing competitive advantages. Our Salesforce developers maintain expertise in latest platform capabilities, best practices, and industry-specific requirements. Benefits include over a decade of CRM implementation experience, comprehensive testing, proper documentation, transparent project management, phased rollout methodology, ongoing support, and long-term partnerships delivering genuine digital transformation and measurable ROI.