CRM is the modern business requirement! It is not possible every time that the implemented CRM works well. But, finding the potential causes and resolving them will surely help in bringing CRM system ...
- Collect an in-depth understanding of different kinds of CRM tools
- Decide whether to go for an open source (and free) solution or paid
- Decide between an on premise installation or SaaS based solution
- Ensure CRM system’s reliability and scalability
- Ensure mobile integration capabilities of the CRM system
- Finalize your favourite system based on the above inputs