Proofed Introduction to Advanced CRM by Biztech Redefined Proofreading
Executive Summary
Proofed, headquartered in the UK, offers renowned proofreading services globally, catering to students, professionals, and businesses across 100 countries. Initially focused on individual students, Proofed expanded to include businesses, partnering with BiztechCS for technical support. BiztechCS aimed to implement a "Pay upon invoice" system for bulk work processing.
The collaboration led to a comprehensive website revamp, integrating custom modules, SEO-friendly design, and a powerful shopping cart. The ongoing partnership significantly improved user experience, operational efficiency, and service offerings, thereby solidifying Proofed's market presence.
Project Highlights
Expanded customer base by broadening services for businesses and organizations.
Enhanced user experience quality through reduced Cloudflare errors and improved document format conversion.
Minimized payment-related challenges, ensuring secure payments in users' respective currencies.
Streamlined admin operations for improved management efficiency and organizational structure.
Implementation of limited usage functionality empowers Proofed administrators to control coupons and offers, boosting marketing efforts.
Support for over 10 file formats increases accessibility, broadening Proofed's clientele.
