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Scale Up and Scale-Out with Salesforce Customization Services

Salesforce CRM has thousands of features and customization options through AppExchange but making it work for you is challenging. Besides, as the business evolves, the software needs upgrading.

At Biztech, we can tailor Salesforce products to meet the sales, marketing, and customer service requirements of particular industries. We are familiar with the challenges of a one-fits-all solution for the Salesforce ecosystem. As a result, we offer customization for Sales Cloud, Service Cloud, and NonProfit Cloud to boost efficiency, business productivity, and revenue. Our customization services include building custom triggers and objects, defining validation criteria, setting workflows and processes, customizing user interfaces, layouts, APEX classes, AppExchange apps, third-party integrations, visual page elements, and more.

As a leading Salesforce customization company, we ensure you don’t miss out on any growth opportunity.

Implement Salesforce Customization and Gain Competitive Edge

Share your requirements with our Salesforce experts and maximize your business success

    100% Guaranteed Security of the Information.

    Trust us and take the first step!

    Tailoring Salesforce CRM with Configuration and Customization

    Offering tailor-made solutions to customers enhance the overall experience. We offer two ways to help you create experiences that lead to conversion and brand loyalty.

    • Salesforce Configuration

      Salesforce Configuration

      To specify business-specific values, we offer Salesforce configuration. It includes modification of UI, data model, relationships, business flow, and business logic of your Salesforce solution. The list of possible configurations includes:

      • Add custom fields, objects, and records to your Salesforce with default Salesforce tools
      • Create reports and dashboards
      • Workflows and validation rules
      • Tabs and apps (collections of tabs grouped to present them to users)
      • Installing AppExchange applications, etc.
    • Salesforce Customization

      Salesforce Customization

      If you need specific Salesforce functionality that is impossible to obtain with configuration, we offer Salesforce customization. It implies modifying your solution with code. You should resort to customization when:

      • You have large amounts of data and complex business logic
      • Data can’t be fully covered with default Salesforce functionality
      • Default or configured reports/dashboards do not reflect all the necessary data of your business processes
      • Integrating external systems (like ERP, an ecommerce system, etc.) is crucial for your business

    Our Salesforce Custom Development Services

    As a leading Salesforce customization company, we provide end-to-end Salesforce CRM customization services. There are 4 critical areas in which we provide customizations.

    • Create and Modify Custom Objects

      Revamp your Salesforce app with custom Salesforce objects and custom fields for extended functionality to improve your business’s ROI.

    • Automate Workflows

      Automate recurring tasks with APEX code and workflow, such as assigning follow-up tasks and sending email notifications. Enhance your CRM capabilities with tools like workflow rules, process builder, and apex code.

    • Customize Reports and Dashboards

      Leverage our Salesforce customization services to create custom reports and dashboards. Identify the best/underperforming sales territories, lucrative customer niches, and accurate value of your Salesforce pipeline.

    • Custom Third-Party Integrations

      Our Salesforce experts are skilled at performing Salesforce CRM integration with third-party platforms. We use REST/SOAP API web services for effective integration and seamless data flow.

    How Salesforce Customization Services Improves Business Performance

    Custom Salesforce development adds new features and functionalities that are not available or accessible in the default Salesforce environment and enhances business efficiency and productivity.

    How Salesforce Customization Services Improves Business Performance
    • Quality Solutions

      Whether you want to customize the user interface, workflow, or the entire Salesforce solution, we offer all-around Salesforce customization to ensure you’re always staying ahead of your competitors.

    • High ROI

      Customization enhances the CRM capabilities, resulting in long-term benefits. Biztech makes all your investment worth it by helping you achieve your desired results.

    • Flexibility and Speed

      Our Salesforce experts make customization and deployment easier and faster, along with the flexibility to evolve with your growing business.

    • Make Smart Decisions

      We offer customization services to reduce your team’s workload, keeping in mind your unique business requirements. We handle all the CRM aspects, while you can focus on making business decisions.

    Success Stories

    Ovivo

    Ovivo is a Canada-based supplier of solutions for the treatment of water, wastewater, and ultrapure water....

    Biorbyt

    Biorbyt is one of the largest bioscience terminals with a huge inventory of reagents, antibiotics, biochemicals,...

    Royal Pass

    El Camino Real Charter High is a USA based school which aims to provide the best possible education and...

    Testimonials

    Client Speaks

    This is what one of our clients Richie mentioned with whom team Biztech has worked time and again. This time he approached us with his PHP and Next JS project as he was facing a challenging time marketing his website and getting desired traffic. What he needed was code restructuring and making the site SEO-friendly. So, BiztechCS helped him with the restructuring, made it user-friendly & responsive, and prepared it for search engine optimization. Our consultants made it easier for the client to understand where their website was lacking and optimized it for better marketing.

    Richie Bello
    Richie Bello

    CEO - Dealer Source Group & Universal Solutions MMP, LTD an Automotive Sales Trainer and consultant.

    El Camino Real Charter High School, a school in the U.S., faced many problems handling its operations. Biztech revamped their Magento website, added some customization and developed & integrated ERP functionalities with Odoo version 7. The ERP solution simplified their in-house management operations such as Library Management, Inventory, Expense, and more.

    Fernando Delgado
    Fernando Delgado

    CIO - El Camino Real Charter High School

    The UK-based online store - Essential Aids offers aids and equipment to its customers. It is one of the long term clients of Biztech. We take care of their development, design, and marketing aspects. The client approached us as they were experiencing low traffic and sales on their website. With us, they were able to overcome the issues and experienced increased revenue.

    Alex Wrenn
    Alex Wrenn

    Director - Essential Aids

    Proofed is a UK-based company that offers quality proofreading services to students, professionals, and business owners. They are the experts of their industry and are known to have served in more than 100 countries. Initially, the company used to work with students and offered the “Pay as you go” option. But they wanted to expand their services to businesses and organizations to get bulk work and documents for proofreading. BiztechCS has helped Proofed expand its horizons and realize its business plans by being its technological partner throughout its journey.

    Adam Harvey
    Adam Harvey

    Co-founder and CEO of Proofed - Proofed Inc

    Shamsul Duha
    Shamsul Duha

    Ecommerce Head - Rocaba Group

    Why Biztech for Salesforce CRM Customization?

    We have delivered around 1200+ transformative solutions around the world. We can help you develop leading-edge platforms that underpin your next breakthrough. Here are the perks of choosing us.

    • Skilled and Certified Salesforce Developers
    • Agile in and Out
    • Productivity and Performance
    • Trusted Results
    • Data Safety and Security
    • On-time Delivery
    • Streamlined Communication
    • Quality Assurance
    • Cost-Effective Solutions
    • Flexible Engagement Models
    • 100% Customer Satisfaction
    • 24*7 Support and Maintenance
    Salesforce services
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    Amplify Your SFDC Customization Possibilities

    We unleash limitless possibilities of Salesforce CRM and deliver extraordinary personalized experiences. Reimagine and transform your business by leveraging our Salesforce customization services.

    Frequently Asked Questions

    What would be the cost of custom Salesforce development?

    The cost of Salesforce customization depends on your business and CRM requirements. When you connect with us, we will understand your business requirements and provide you with the exact quote.

    Will you be able to implement custom Salesforce services in my old solution?

    Yes, from developing a custom Salesforce solution to customizing specific features and modules, we can help you with all sorts of customization services.

    What are the benefits of custom Salesforce Development?

    With Salesforce custom development, you can quickly build the solutions that your customers ask for. You can offer various functionalities, increase customer retention, and target a single customer base.

    Salesforce customization expands the CRM capabilities and helps you grow your business with accurate and powerful data insights.

    What are the steps to customize the Salesforce solution?

    The process of Salesforce customization starts with requirement gathering. Our Salesforce experts will thoroughly analyze your business needs and create a plan with SLAs in place. We will implement customizations and quality checks, followed by support and monitoring.