Rise of Integrated CRM

Integration of CRM with other areas of business like your ecommerce platform or marketing automation software or business analytics software or accounting software will be one of the most desired features of CRM in the future. As various business processes get more and more automated, CRM will also get more entrenched in other enterprise applications.


Importance Of CRM Integration

The importance of CRM integration lies in its ability to automate marketing and sales processes. When the world is moving more and more towards automated systems and reducing human involvement to the minimum, the importance of a CRm well integrated with other areas of the business cannot be emphasized enough. Some of the specific benefits include

  • Manage your online store customers better with smart CRM integration
  • Convert more leads through CRM integration with marketing automation software
  • Manage sales and revenue pipeline better through CRM integration with ERP systems
  • Get more customer insights through CRm integration with business analytics software

CRM Integration With Biztech

Biztech undertakes and thorough audit of your existing business processes and It infrastructure before embarking on any CRM integration project. Our goal is to ensure proper synergy between different systems through CRM integration. Based on our assessment we recommend areas where we can improve existing systems through CRM integration. Benefits we deliver include:

  • Robust and automated lead qualification and assignment for employee support
  • Streamline customer acquisition funnel
  • Provide real time customer support through mobile integration
  • Improve product offerings with automated feedback mechanism
  • Streamlined order processing system to run business smoothly

Technological Expertise, Served


We have considerable experience in developing SugarCRM based CRM systems and enhancing them with pre existing or custom developed modules and extensions depending on the particular industry requirements.


Having branched off from the SugarCRM framework, SuiteCRM’s architecture is similar to that of SugarCRM. Our expert of CRM developers are also expert at SuiteCRM development & customization, including custom plugin development.

Vtiger CRM

Another open source CRM option for SMBs, Vtiger is used by many organizations. At Biztech, we have a pool of expert Vtiger CRM developers who deliver impeccable CRM solutions for different verticals.

Dynamics CRM

Part of the Microsoft Dynamics family of business applications, Dynamics CRM is one of the fastest growing enterprise CRM applications. Our team at Biztech is proficient in executing Dynamics CRM development and customization.

Our Work

Sit back and have a glimpse of our portfolio. Whatever we create leaves an ever lasting impression on our customers and they come back for more.

Our Awesome Clients


  • Maulik and the entire Biztech team are a pleasure to work with. They are responsive, friendly and have great communication skills. Biztech did an excellent job managing our CakePHP project and they have experience in a wide variety of technologies. Thanks Biztech!

    Kim T. and Craig M.

    Co-founders — Start-Up

  • Biztech as a group defines what a software company should be. You and your team continue to stand head and shoulders above any other software vendors that we deal with as far as product development, quality of support, and knowledge of available technologies.

    Fernando Delgado

    CIO — El Camino Real Charter High School

  • We have been working with Biztech for over 4 years now and been impressed with their breath of knowledge, their can do attitude and the good communication skills. Biorbyt has completed over 100 small and large IT projects with Biztech ranging from HTML front end design to sophisticated back end integration. I would highly recommend Biztech.​

    Tillmann Ziegert

    Managing Director — Biorbyt Ltd

    Tillmann Ziegert
  • We hired Maulik and his team to maintain several wordpress blogs that we host. The Biztech team is highly knowledgeable in just about every web technology and works quickly to address any security issues or changes we need to the site. We completely trust the Biztech team with our clients projects.

    Mike Roberts

    Owner — Infinity Web Services

    Mike Roberts

More on CRM from Our Blog

Read about market opportunities, latest trends, product reviews, technology comparison and more.

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